Connecting communities
Let’s work together to create ethical, fit-for-purpose and sustainable communication solutions for our multicultural society.


Who we are
Established 25 years ago, Polaron is an award-winning, community-led multicultural communications, engagement and research services provider with offices in Australia, US, UK and Europe.
Noticing that diverse communities were often underrepresented through language and cultural barriers, we were founded on the continuing mission to transform communications and empower multicultural voices.
At Polaron, every day begins and ends with bringing positive change to the communities in which we work and live.
What we do
Our services are based on sustainable and ethical practices that aim to empower and create lasting, meaningful relationships.
We are highly skilled, results-driven professionals who can help you identify and address communication challenges by leveraging our lived experiences.
- Resource co-design
- Community consultations
- Multicultural & social research
- Engagement plans
- Tailored training
- Events & dissemination
- NAATI translations and interpreting in 170+ languages
- Plain and Easy English rewrites
- E-Translations
- FeedbackNow
- Transcriptions & Text-to-Speech
- Voiceovers, prompts & podcasts
- Social media assets
- Subtitling
- Glossaries of terms
- Translation style guides
- Media kits
This is how we...
In collaboration with the Department of Home Affairs, Polaron reached 2.5M+ people and reduced the monthly numbers of non-genuine Protection visas applicants by 25%.
Polaron gathered insights from 2,000 recently arrived refugees and humanitarian entrants in 6 weeks for the Scanlon Foundation Research Institute, working on behalf of the Social Research Centre.
Through co-creation of in-language resources for 6 priority communities, we helped disseminate information about healthy lungs at work for Lung Foundation’s national campaign.
By providing language services for a number of health sessions for the City of Casey, Polaron ensured Afghan women could access important health information and strengthened the City of Casey’s outreach to under-represented group.
Our work
We believe shared success leads to better outcomes for everyone.
That’s why we are fearless in finding innovative solutions and supporting our clients in developing materials, messages and campaigns that are impactful, authentic and culturally appropriate.
Hear from our clients
“Polaron demonstrated great expertise, deep community connections, and a culturally sensitive approach that ensured successful recruitment for the study. They also created in-language resources to communicate with targeted groups that were very well received by these communities.”
Celia Tran
Scanlon Foundation Research Institute
“Polaron’s dedication and professionalism in facilitating seamless communication between participants from diverse linguistic backgrounds were truly commendable.”
Zbigniew Klonowski
World4Ukraine
"I was thrilled to work with Polaron. They kept me informed where they were at each stage of the project, even without asking."
Margaret Redrup-May
Blacktown City Council
"Thank you on behalf of our organisation for your support and investment in the community engagement advocacy. I understand the volume of effort it took to bring the translations to fruition, again please accept my heartfelt thanks for your support."
Claire Robbs
Life Without Barriers
"The team at Polaron have been excellent to work with. The translations themselves have been conducted with care, respect for audience and with focus on quality assurance. This was a very valuable partnership and one we hope to continue on in the future."
Elliot Clifford
Icon Agency
“Polaron’s dedication and professionalism in facilitating seamless communication between participants from diverse linguistic backgrounds were truly commendable.”
Bonnie Lee
Family Planning Victoria
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