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Connecting communities

Let’s work together to create ethical, fit-for-purpose and sustainable communication solutions for our multicultural society.

Who we are

Established 25 years ago, Polaron is an award-winning, community-led multicultural communications, engagement and research services provider with offices in Australia, US, UK and Europe.

Noticing that diverse communities were often underrepresented through language and cultural barriers, we were founded on the continuing mission to transform communications and empower multicultural voices.  

At Polaron, every day begins and ends with bringing positive change to the communities in which we work and live.  

What we do

Our services are based on sustainable and ethical practices that aim to empower and create lasting, meaningful relationships.

We are highly skilled, results-driven professionals who can help you identify and address communication challenges by leveraging our lived experiences. 

Community engagement
  • Resource co-design
  • Community consultations
  • Multicultural & social research
  • Engagement plans
  • Tailored training
  • Events & dissemination
Language services
  • NAATI translations and interpreting in 170+ languages
  • Plain and Easy English rewrites
E-services
  • E-Translations
  • FeedbackNow
  • Transcriptions & Text-to-Speech
Multimedia production
  • Voiceovers, prompts & podcasts
  • Social media assets
  • Subtitling
Multilingual content management
  • Glossaries of terms
  • Translation style guides
  • Media kits

This is how we...

Reached 2.5M people from 18 communities

In collaboration with the Department of Home Affairs, Polaron reached 2.5M+ people and reduced the monthly numbers of non-genuine Protection visas applicants by 25%.

Amplified 2,000 refugee voices

Polaron gathered insights from 2,000 recently arrived refugees and humanitarian entrants in 6 weeks for the Scanlon Foundation Research Institute, working on behalf of the Social Research Centre.

Co-created health resources with 6 communities

Through co-creation of in-language resources for 6 priority communities, we helped disseminate information about healthy lungs at work for Lung Foundation’s national campaign. 

Supported Afghan women to access health information

By providing language services for a number of health sessions for the City of Casey, Polaron ensured Afghan women could access important health information and strengthened the City of Casey’s outreach to under-represented group.

Our work

We believe shared success leads to better outcomes for everyone.

That’s why we are fearless in finding innovative solutions and supporting our clients in developing materials, messages and campaigns that are impactful, authentic and culturally appropriate.

Hear from our clients

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